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Date	Time		Course	Price	Location
Date	Start	Finish	Course	Price	Location
Tue - Apr 1, 2025	09:00	15:00	HLTAID011 Provide First Aid – 1 day blended	$85	South Perth	Finished

Course	Dur.	Price	Action
Tue - Apr 1, 2025 HLTAID011 Provide First Aid – 1 day blended South Perth	3.5 hours	$85	Finished

HLTAID011 Provide First Aid – 1 day blended - TERMS OF SERVICE

Thank you for purchasing HLTAID011 Provide First Aid – 1 day blended (“Course”). All sales are final for this Course. By clicking “Buy Now” (or any other phrase on the purchase button), entering your payment information, or otherwise completing the Course check-out, you ("Customer") are executing a legally binding agreement. Through rendering initial payment, Customer understands that they will be charged the full amount of the pay-in-full price. Customer agrees to the following terms and conditions of this Agreement (“Agreement”) in their entirety.

1. INTRODUCTION

Australian Institute of Training Solutions (“Company”) is a company that provides accredited courses and certifications to the public, including but not limited to First Aid, nursing and more. Company is offering HLTAID011 Provide First Aid – 1 day blended (“Course”) to help individuals develop the skills and training required to be certified for their employment, and to save lives. The Course contains an online component of training materials including assessment, as well as an in-person component for demonstrative practical assessment.

2. TERM

This Term of this Agreement shall be 12 months from the date of initial purchase, with the exception of Sections 8, 9, and 10 which shall survive the Term of this Agreement.

3. DISCLAIMERS

Customer understands that the Course is being offered by Company for educational and informational purposes, with the goal of teaching Customer new skills and providing Customer with knowledge, confidence and essential training. By using Company’s services and purchasing this Course, Customer accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. Customer agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Course. Customer agrees that use of this Course is at user’s own risk.

4. PROGRAM SPECIFICS

The Course includes 82 online training questions, as well as 6 hours of in-person training, covering basic First Aid and CPR techniques.

Company reserves the right to substitute services equal to or comparable to the value of Course if reasonably required by the prevailing circumstances as determined exclusively by Company.

5. CUSTOMER’S RESPONSIBILITIES

The Course is offered for educational and certification purposes. However, Customer hereby acknowledges that Company does not guarantee Customer’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Course. Customer accepts and agrees that Customer is 100% responsible for his/her results from the Course.

Nevertheless, Customer acknowledges that he/she can optimize potential results from the Course by adhering to the following:

Showing up for the online trainings and watching them in their entirety.
Consuming and implementing information taught in the practical, in-person component.
Taking 100% responsibility for Customer’s results, 100% of the time.

6. PAYMENT & FEES

Customer has one payment option to purchase the Course, outlined below: One-time payment, due in-full before Customer may access the Course. Upon executing this Agreement, Customer agrees to pay the Company the full purchase amount for the Course.

The Customer agrees not threaten or make any chargebacks to the Company’s account or cancel the credit card that is provided as security without the Company’s prior written consent. The Customer shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, Company reserves the right to report the incident to credit reporting agencies as a delinquent account.

Customer hereby agrees to pay in accordance with the following:

A. PAY-IN-FULL

One (1) payment of exactly Ninety-five dollars Australian AUD Dollars ($85 AUD) due immediately upon booking and execution of this Agreement. The Course shall not be distributed for Customer’s access until and unless full payment is rendered.

(Pricing may differ if a Discount Code is applied)

7. REFUND POLICY

Customer is entitled to a refund in the following circumstances:

Individual bookings: Customer cancels 48 business hours or more prior to in-person training
Group bookings: Customer cancels 2 weeks or more prior to in-person training
Customer has not been able to complete their online training due to AITS technical issues (and has contacted support via admin@aits.edu.au at least 72 hours prior to in-person training)
Customer has not been able to complete their in-person class due to AITS technical issues
Company Trainer becomes unavailable on the date of their training and does not or cannot reschedule to another date

Customer is NOT entitled to a refund in the following circumstances, but is entitled to reschedule:

Individual bookings: up to the date of the training if Customer has a medical emergency (Dr or hospital note must be cited by an AITS employee)
Group bookings: In case of a medical emergency for group bookings, we can arrange to reschedule individuals into a course running at our facility at a later date (Dr or hospital note must be cited by an AITS employee)
If Company Trainer becomes unavailable and we need to rebook Customer into a different date. Customer/group may request a refund only if another suitable date can't be organised
No shows: if you do not attend your in-person training on your booked day, please be aware that rescheduling your training is then subject to availability as spots are limited.

Customer is NOT entitled to a refund in the following circumstances:

On the date of the in-person training, or past the in-person training date, if the Customer fails to attend without notifying Company as per the above guidelines
Individuals: Within 48 business hours of the date of the in-person training
Group bookings: Within 2 weeks of the date of the in-person training
If Customer has completed the Course and obtained their statement of attainment but complains about the Course/the Trainer
If Customer does NOT complete their online training within 3 weeks of the in-person class and has not been issued a statement of attainment

8. NON-DISCLOSURE & CONFIDENTIALITY

Confidential Information & Non-Disclosure - Customer agrees and acknowledges all Confidential Information shared through this Course and by the Trainer belongs exclusively to the Company.

“Confidential Information” includes, but is not limited to:

Any systems, sequences, processes, or trade secrets in connection with the Course or Company’s business practices.

Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.

9. INTELLECTUAL PROPERTY & LIMITED LICENSE

Intellectual Property - This Course and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, workbooks, videos, audio files, and all of our paid courses (collectively referred to as “Intellectual Property”).

Limited License - Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Company to the Customer, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Course is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Course without prior written consent or unless provided otherwise.

If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:

Teaching Customer’s customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;
Copying any of Company’s Course content and/or material for Customer’s commercial use;
Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent.

10. INDEMNIFICATION / LIMITATION OF LIABILITY

Customer hereby acknowledges that Company is not liable for any injuries that may arise from Customer’s actions, omissions, or decisions based off Customer’s use of this Course including but not limited to: a decision to respond to a First Aid incident and therefore adopt a Duty of Care. Customer hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Course.

Access to this Course is currently hosted through a third-party platforms (Lingel Learning). Company is not liable for any limitation of access to the Course caused by Lingel Learning and is advised to contact support via admin@aits.edu.au at least 72 hours prior to the in-person training date if an issue or limitation is encountered.

11. MISCELLANEOUS

A. Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.

B. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

C. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

E. Governing Law - Company is located in Australia and is subject to the applicable laws governing Australia. The governing law for this agreement is the laws of Western Australia.

F. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration.

G. Execution – Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Course checkout page and by rendering first payment.